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Effective date: January 2024.

STEELYJAM takes your privacy very seriously. For that reason we developed this policy to let you know about our collection, use, and disclosure of your personal data and the choices you have associated with our data use.

We use information to handle orders placed by customer and we use anonymous data to improve the website experience and online marketing communication.





Personal data are facts or information that can be linked to an individual natural person (“Personal Data”). We may process the following Personal Data:

  • Email address

  • Name

  • Address/Phone

  • Purchase information

  • Location data

  • Usage data

Usage data (“Usage Data”), which are data that tells us how our website is accessed and used. Usage Data may include your:

  • Computer’s Internet Protocol address (e.g. IP address)

  • Browser type

  • Browser version

  • Our website pages that you visit

  • Time and date of your visit

  • Time spent on those pages, unique device identifiers

Sometimes Usage Data is also Personal Data because it may let us know who you are.

Location data (“Location Data”), which are data about where you are located. We will only use and store Location Data if we have your explicit permission thereto.



We may also process your Personal Data via cookies. Cookies are files with small amounts of data which sometimes include an anonymous unique identifier (“Cookies”). Cookies are sent to your browser from a website and stored on your device.

Strictly necessary Cookies

Strictly necessary Cookies are Cookies that are essential for you as a website visitor.

Functional Cookies

Functional Cookies are Cookies that enable you to customize the website to your needs and preferences. If you choose to return to the website at another given time, the functional Cookies will recognize that you visited the site before and the website settings shall be adjusted in line with your needs.

Analytical Cookies, also referred to as “Performance Cookies”

Analytical Cookies are necessary to help us provide you with a better user experience, as the information we receive via the placement of analytical Cookies enables us to optimize our services, as well as our website features and performance. Consent is not required for the placement of analytical Cookies, if these analytical Cookies are anonymized, meaning that the IP-address must be anonymized.

If the analytical Cookies are not anonymized we will ask for consent prior to the placement of non-anonymized analytical Cookies.

Advertising or Targeting Cookies

Advertising or Targeting Cookies allows our business partners to provide you with customized advertising. These Cookies can be placed by third party advertising network or by STEELYJAM’s website operator. We will only place advertising Cookies after receiving your consent.

You are not legally or contractually obliged to make your Personal Data available to us. However, it is possible that certain functions of our website depend on the availability of Personal Data. If you do not make available Personal Data in these cases, this may result in functions not being available or only being available to a limited extent. For example, if you’d like to allow us to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you, you will need to provide your Personal Data and provide us with your consent to process it.



Now that you know what types of Personal Data we may be getting from you, you’re probably curious as to what we do with it. We use your Personal Data to:

  • Purpose of processing – Legal basis for the purpose of processing.

  • Provide our products and/or services to you, including customer support – Performance of a contract, legitimate interest.

  • Fulfill and/or execute an (employment) agreement – Performance of a contract, legitimate interest.

  • Execute marketing and related activities – Consent, legitimate interest.

  • Provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about or to notify you about changes to our services – Consent, legitimate interest.

  • Detect, prevent and address technical issues and to analyze and optimize (the use of) our website and associated technologies – Legitimate interest.

  • Perform market research – Legitimate interest.

  • Comply with relevant laws and regulations – Compliance with legal obligations, legitimate interest.


Legitimate interests of STEELYJAM are, inter alia, improving and providing our products, services and website and informing you about the use of (new) products and services, marketing and sales activities.


If and in so far as STEELYJAM relies on the legitimate interest legal basis, STEELYJAM has undertaken a balancing test between the legitimate interests pursued by us as a controller and your interests and fundamental rights and freedoms, which require protection of Personal Data, to justify our reliance on this legal basis.



Sometimes we may need to disclose your Personal Data without your consent, for example when we have the good faith belief that such action is necessary to:

  • Comply with a legal obligation.

  • Protect and defend the rights or property of STEELYJAM.

  • Prevent or investigate possible wrongdoing in connection with our services.

  • Protect the personal safety of users of our services or the public.

  • Protect against legal liability.



We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your Personal Data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

STEELYJAM also retains Usage Data for internal analysis purposes.

Personal Data that is no longer needed after the expiration of legal or business process-related periods will be deleted. Please note that there may be circumstances in which we are required to retain your Personal Data in order to meet our legal obligations. After expiry of such a retention period, we will destroy or anonymize all Personal Data.



STEELYJAM allows you to correct, amend, delete, or limit the use of your Personal Data. If you have consented to the processing of your Personal Data by us, you have the right to revoke your consent at any time. If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

You always have the following rights regarding your Personal Data:

  • The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data, please contact us to assist you.

  • The right to correct. You have the right to have your information corrected if that information is inaccurate or incomplete.

  • The right to object. You have the right to object to our processing of your Personal Data.

  • The right of restriction. You have the right to request that we restrict the processing of your Personal Data or specific aspects of your Personal Data.

  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.

  • The right to withdraw consent. You have the right to withdraw your consent at any time regarding the collection and processing of your Personal Data.

Please note that we may ask you to verify your identity before responding to such requests.

If you are a resident/citizen of the EU, you additionally have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).



From time to time we may obtain personal information about you from third party sources, such as public databases, social networking services, third party data providers and our joint marketing partners. Examples of the information we may receive from third party sources include job title, company, location, updated contact information, and other demographic and professional information. We, together with our Service Providers, use this information, alone or in combination with other information (including personal information we collect), to enhance our ability to provide relevant marketing and content to you and to develop and provide you with more relevant products, features, and services.



We may provide paid products and/or services within our website. In that case, we use third-party services for payment processing (e.g. payment processors). STEELYJAM will not store or collect your payment card details. That information is provided directly to our third-party payment processors. Their use of your personal information is governed by their privacy policies. However, all payment processors that are used adhere to the standards set by PCI-DSS, requirements which help ensure the secure handling of payment information.



Our website may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit.



Our services do not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we will take steps to remove that information.



We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and allow you to opt in. We will let you know via email and/or a prominent notice on our website, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.



If you have any questions about this Privacy Policy, please contact us by visiting the contact form on our website.

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