Home trial
Take 30 days to try any Steelyjam guitar at home, risk-free. If it’s not the perfect match, returning it is easy. Play it in your own conditions and take the time to truly experience the instrument.
How it works
Place your order
Purchase your guitar online. Once it arrives at your doorstep, your 30-day home trial begins.
Play it at home
Take the time to experience it in your environment, with your own setup.
Not for you?
No problem, contact us within 30 days and we’ll provide you with a return label.
Full refund
After verifying that the product is in good condition, we’ll initiate your refund.
FAQ
Yes. The guitar must be purchased first. You then benefit from a 30-day home trial with the option to return it.
The trial starts on the delivery day. From that moment, you have 30 days to test the guitar in your own environment.
Use it in normal home conditions. Avoid damage and keep original packaging to ensure eligibility for a return if needed.
Contact us within 30 days. We will guide you through the process and provide a return label for a simple experience. For more information, please refer to our returns page.
Usually no, but it may depend on your location. Return conditions are clearly displayed at the time of purchase.
The trial is available in many countries. Availability depends on shipping options and local delivery constraints. For more information and the list of eligible countries, please refer to our shipping page.
Once the guitar is received and checked, we will proceed to a full refund. Processing time depends on your payment method. For more information about the return process and refund conditions, please refer to our returns page or terms & conditions page.